Do you know how to deal with people who can't speak or can't hear. OK you may have all the adjustments made to your office/reception or wherever, but do YOU know what to do if faced with a deaf person? Talk to Communications Access Consultants and see how easily you can be trained to deal effectively with deaf, deafened, hard-of-hearing & deafblind people.
http://www.communicationsaccessconsultants.co.uk
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